Sarvodaya Infotech Pvt. Ltd., operating as
Sarvodaya Ventures ("we", "us" or "our"),
respects your privacy and is committed to
protecting the personal information you
share with us.
This Privacy Policy explains how we collect,
use, store and share personal data when you
visit our website, contact us, apply for a
job or submit a franchise inquiry.
Website:
https://sarvodayaventures.com
1. Who We Are and Scope
Sarvodaya Infotech Pvt. Ltd., operating as
Sarvodaya Ventures ("we", "us" or "our"),
provides software, web and mobile applications,
AI and automation, cloud services, GPS,
FASTag/ANPR solutions, SMS marketing and
SEO services.
This Privacy Policy explains how we collect,
use, store and share personal data when you
visit our website, contact us, apply for a
job or submit a franchise inquiry.
For website-related personal data, we generally
act as a Data Fiduciary under the Digital
Personal Data Protection Act, 2023 ("DPDP Act"),
where applicable. A person whose personal data
is processed is called a Data Principal.
When we process personal data on behalf of a
client, we may act as a Data Processor and
follow the client's instructions and applicable
agreement.
This Policy applies to
sarvodayaventures.com
.
Separate platforms, including TruckSuvidha,
FASTAG Suvidha, GPS Suvidha, KisanSabha and
BuyJee, may have their own privacy policies.
We collect information based on how you
interact with our website.
Information You Provide
-
Contact form:
Name, email address and message.
-
Careers:
CV or résumé and information included
in your application.
-
Franchise inquiry:
Information submitted through the
inquiry form.
-
Other communication:
Information you provide when contacting
us by email or phone.
Information Collected Automatically
When you visit our website, technical
information may be collected, such as your
IP address, browser and device details,
pages visited, visit time and technical logs.
The information collected depends on the
website's configuration and tools enabled.
Cookies and Similar Technologies
Our website may use cookies for website
functions, security, preferences or analytics.
The tools currently installed must be
confirmed before publication.
Information from Third Parties
We may receive information from service
providers or other third parties where
necessary for website security, communications,
recruitment, analytics or business operations.
3. How We Use Your Information
We may use personal data for the following
purposes:
- Respond to inquiries and service requests.
- Discuss our services and prepare proposals.
- Review job applications and franchise
inquiries.
- Operate, maintain and secure our website.
- Prevent spam, fraud and unauthorised access.
- Understand website performance where
analytics tools are enabled.
- Send service-related or promotional
communications where permitted.
- Meet legal requirements and handle
legal claims.
We use information only for relevant purposes
and as permitted by applicable law.
4. Lawful Basis and Consent
We process personal data in accordance
with applicable Indian law.
Depending on the situation and the provisions
in force, processing may be based on consent,
a permitted legitimate use, contractual
requirements, legal obligations or another
lawful basis.
Where consent is required, we will seek it
through an appropriate process. You may
withdraw your consent by contacting us
using the details in Section 20.
Withdrawal does not affect processing that
took place before consent was withdrawn.
It may affect our ability to provide a
service or respond to a request that depends
on the information.
We may retain information where required
or permitted by law.
5. Sharing and Disclosure
We may share personal data when necessary
for the purposes described in this Policy
and as permitted by law.
-
Service providers:
We may share information with providers
that support our website or business,
such as hosting, email, security,
analytics, recruitment or communication
providers.
-
Legal requirements:
We may disclose information where
required by law, a court order or a
lawful request from a government or
regulatory authority.
-
Business transfers:
Personal data may be transferred as
part of a merger, acquisition,
restructuring or sale of assets,
subject to applicable law.
-
Other disclosures:
We may share information where you
authorise us to do so or where
disclosure is otherwise permitted
by law.
Our data-selling practices must be confirmed
before we make a statement about whether
we sell personal data.
6. Client Project Data
Our role depends on the service we provide.
Website data:
When you submit a contact form, apply for
a job or make a franchise inquiry, we
generally determine how your information
is used. In these situations, we act as
the Data Fiduciary where the DPDP Act
applies.
Client project data:
When we develop, host, maintain or support
technology for a client, the client may
determine how personal data is used.
We may act as a Data Processor and process
information according to the client's
instructions and the relevant agreement.
The client may be responsible for providing
notices, obtaining required permissions
and responding to individual requests.
We may separately act as a Data Fiduciary
for our own business purposes, such as
billing, administration, security and
legal compliance.
7. AI, Automation and Analytics Data
We provide AI, automation, software and
analytics-related services. The information
processed depends on the service, project
and relevant agreement.
We may use information submitted through
our website to respond to inquiries,
provide requested services, maintain
security or meet contractual obligations.
For client projects, we process personal
data according to the applicable agreement
and client instructions where we act as
a Data Processor.
We do not state that personal data is used
to train AI models. Any use of personal
data for AI training, testing, product
improvement or analytics must be reviewed
and disclosed where required.
8. Location and Telematics Data
Some GPS, fleet, vehicle or telematics
services may process the following
information:
- Vehicle or device identifiers.
- Location coordinates.
- Movement or trip history.
- Timestamps.
- Related operational information.
This Policy does not confirm that such
information is collected through the
Sarvodaya Ventures website.
For client services, we may process
location or telematics data on the
client's instructions. Separate
platforms may have their own
privacy policies.
9. Cookies and Analytics
Our website may use cookies for essential
functions, security, preferences or analytics.
The analytics, advertising and tracking
tools currently installed have not been
confirmed. We will identify the tools
actually in use and explain their
purposes before publication.
You can manage cookies through your
browser settings. Blocking cookies
may affect some website features.
10. Data Retention
We retain personal data only for as long
as reasonably necessary to fulfil the
purpose for which it was collected,
provide services, meet legal or
contractual requirements, resolve
disputes or protect our systems.
When personal data is no longer required,
we will take reasonable steps to delete
it or securely dispose of it, subject
to applicable legal, contractual and
technical requirements.
11. Security Safeguards
We take reasonable steps to protect
personal data from unauthorised access,
disclosure, alteration, loss or misuse.
Depending on the system and service,
safeguards may include access controls,
administrative procedures, security
monitoring, backups and requirements
for service providers.
No method of transmission or storage
can be guaranteed to be completely
secure. We do not claim any specific
certification, audit or security
standard unless it has been verified.
12. Data Principal Rights
Subject to applicable law and the
provisions in force, you may have
the right to:
- Request information about your
personal data and its processing.
- Request correction, completion
or updating of personal data.
- Request erasure of personal data,
subject to legal requirements.
- Withdraw consent where processing
is based on consent.
- Raise a privacy grievance.
- Nominate another person to exercise
your rights where permitted by law.
To exercise your rights, contact us
using the details in Section 20.
Please describe your request and
provide enough information for us
to identify the relevant data.
We may ask for information to verify
your identity. If your request relates
to data processed for a client, we may
refer it to that client or assist
the client in responding.
We will respond within the timelines
required by applicable law.
13. Marketing and SMS Communications
We may send promotional communications
where permitted by law and where
required consent or permission
has been obtained.
You can opt out of marketing emails
using the unsubscribe option, where
available, or by contacting us.
You can request that we stop
promotional SMS by contacting us
or using an applicable opt-out method.
Opting out of marketing will not
stop necessary service-related
or legal communications.
Where we send commercial SMS, we
will follow applicable TRAI requirements,
including relevant rules for sender
registration, headers, content templates,
consent and customer preferences
such as DND.
14. Careers and Franchise Inquiry Data
Careers:
If you submit a CV or job application,
we may use the information to review
your application, contact you and
maintain recruitment records.
Franchise inquiries:
If you submit a franchise inquiry,
we may use the information to review
your interest, contact you and
discuss possible opportunities.
Submitting an inquiry does not
guarantee a job or franchise
opportunity.
15. Children's Data
Our website is intended for business
and general audiences and is not
directed at children.
Please do not submit a child's
personal data unless it is necessary
and lawful and any required consent
or authorisation has been obtained.
Where applicable, we will follow
the DPDP Act's requirements relating
to children.
If you believe a child has submitted
personal data to us inappropriately,
please contact us using the details
in Section 20.
16. Cross-Border Transfers
Personal data may be processed or
stored outside India if our website,
service providers or client systems
use infrastructure located in
another country.
The locations of our hosting provider,
email service, SMS gateway and other
processors must be confirmed
before publication.
Where personal data is transferred
outside India, we will follow
applicable Indian legal requirements
and any restrictions or conditions
that apply.
17. Third-Party Links
Our website may contain links to
third-party websites or services.
These websites operate independently
and may have their own privacy
policies and terms.
We are not responsible for their
privacy practices or security.
Please review their privacy policies
before providing personal data.
18. Data Breach Handling
If we become aware of a personal
data breach involving information
for which we are responsible,
we will assess the incident and
take reasonable steps to contain
and address it.
Where required by law, we will
notify affected individuals,
authorities or other parties
within the applicable timelines.
For client project data, we will
follow the relevant agreement
and assist the client as required.
19. Policy Updates
We may update this Privacy Policy
to reflect changes in our business,
website, services, data practices
or applicable law.
The updated Policy will be
published on this page with
a revised "Last Updated" date.
Where required by law, we will
provide additional notice
or obtain consent.
We will update this Policy as
relevant provisions of the DPDP
Act and its Rules come into force
or are amended.
For privacy questions, requests
or grievances, contact us using
the details below:
Sarvodaya Infotech Pvt. Ltd.
(Sarvodaya Ventures)
Website:
sarvodayaventures.com
Address:
#171, 2nd Floor, Brij Puri Colony,
Opp. D.A.V School, Govindpuri Road,
Yamunanagar, Haryana 135001.
Email:
info@sarvodayainfotech.com
Phone:
(+91) 9717790241